Cookie preferences

Essential cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Read our cookie policy(Opens in new tab)
Skip to main content
All human accessibility solution
Achieving European Accessibility Act (EAA)compliance: an accessibility audit for a financial services organisation

A major financial services organisation faced the urgent challenge of achieving compliance with its digital assets under the European Accessibility Act (EAA) 2025, which required meeting WCAG 2.2 AA and EN 301 549 standards. Aware of its current non-compliance, the organisation needed a partner to conduct a thorough audit of all digital assets, identify critical errors and gaps, and establish an efficient, prioritised remediation plan.

The Outcome

A detailed report and prioritised roadmap of the remediation required to meet European Accessibility Act (EAA) 2025 compliance standards (WCAG 2.2 AA and EN 301 549).

The Ah Strategy
Developing a compliance journey

Drawing on All human's track record of delivering inclusive digital experiences that satisfy international mandates, we built a multi-phase programme shaped around the client's deadline and risk profile.

The Audit

Our engagement began with a comprehensive accessibility audit to surface every critical error and gap, and then we translated the findings into a structured remediation roadmap that the client's teams could act on immediately.

Testing

Our audit combined automated scanning, expert manual review, and end-to-end usability testing. These three methods together closed the gaps any one of them would miss on its own.

Validating

We conducted usability testing with real users performing real tasks, using assistive technologies across multiple devices, and evaluating operability, perceivability, understandability, and ease of use. This is how we surfaced any high-impact barriers that cause task failure and user frustration, the issues automated tools simply can't find.

Our customised dashboard highlights key insights from each audit.
Highlights

The client received:

An Accessibility Report and supporting documents, which included

  • An interactive HTML report (with an Excel companion) filterable by platform, severity, impact, page, and element, so teams can slice findings the way they actually work
  • A complete inventory of every URL tested
  • A clear walkthrough of our audit methodology
  • A guided tour of the accessibility dashboard
  • Prioritised remediation recommendations, each with code examples, suggested fixes, and acceptance criteria. Issues are ranked by business and user impact, so engineering effort goes where it matters most, and every fix links to Deque University for step-by-step guidance.

A Usability Report 

  • Covering objectives, approach, methodology, testing tasks, findings, and prioritised remediation recommendations, giving the client a clear path from insight to action.
“I am both blind and paralysed, so I use a screen reader for using my computer and a voiceover for accessing my iPhone. I am amazed at how few websites are truly accessible for people like me.”
Usability testing participant
See what we can do for you.Get in touch